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Şeker Ofisi

FAQ

Frequently Asked Questions (FAQ)

How can I place my order?

You can browse through the categories on our site and examine the products that interest you in detail. You can quickly complete your shopping after adding the products you like to your cart and entering the delivery and payment information.

What are your payment options?

We have credit card, debit card, money transfer/EFT and payment options at the door. You can easily make your transactions with our secure payment system.

How long does it take to receive my order?

Your orders will be delivered to your address within 2-5 business days after confirmation. Delivery time may vary depending on your location.

What is the shipping fee?

Shipping is free for your orders over a certain amount. For orders below this, a fixed shipping fee is applied. You can review our shipping policy for detailed information.

How can I track my order?

A tracking number will be sent to you after your order is shipped. You can track your order on the cargo company's website with this tracking number.

What are your return and exchange policies?

If you are not satisfied with the product you purchased, you can return or exchange it within 14 days. You can find detailed information about return and exchange conditions in our return policy.

Are your products guaranteed?

Most of the products we offer for sale are under manufacturer's warranty. If you have a problem with the product, you can get support by contacting us.

How can I get information about special discounts and campaigns?

You can be informed about our current discounts by following the relevant sections on our website. Additionally, you can be the first to know about special discounts and campaigns by subscribing to our e-mail newsletter.

How can I reach customer service?

If you have any questions or problems, you can reach our customer service by emailing info@sekerofisi.com or calling 123-456-7890.

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              Terms & Conditions

              Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; Regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...