1. Delivery Time
- Your orders will be shipped within 2-5 business days after payment is confirmed.
- Delivery time may vary depending on your location and the operation of the cargo company.
- Orders placed on public holidays and weekends will be processed on the next business day.
2. Shipping Fees
- Shipping is free for orders over a certain amount. This amount may change during campaign and promotion periods.
- A flat shipping fee applies to orders below this amount. You can visit the relevant page on our website for current shipping fees and free shipping limits.
3. Delivery Zones
We offer cargo service all over Turkey. However, some remote areas and villages may require additional delivery time.
For international deliveries, please contact our customer service.
4. Cargo Tracking
When your order is shipped, a cargo tracking number will be sent to you via e-mail. With this tracking number, you can instantly track the status of your order on the cargo company's website.
5. Delivery Problems
- The cargo company is responsible for any damage or loss that may occur during shipping. However, if you encounter such a situation, please contact us immediately.
- In case of incorrect or incomplete delivery, you can have the problem resolved by notifying our customer service.
6. Shipping and Delivery Frequently Asked Questions
How are shipping charges calculated?
Shipping charges are determined based on your order amount and delivery area. You can visit our shipping fees page for detailed information.
when will my order be given to cargo?
Your orders will be shipped within 2-5 business days after payment is confirmed.
How can I track my order?
When your order is shipped, you can track your order on the cargo company's website with the cargo tracking number sent to you.
What should I do if my products are damaged during shipping?
If you encounter such a situation, please contact us immediately and report the situation. After the necessary investigations have been made, we will help you solve the problem.
7. Communication
If you have questions about our shipping and delivery policy, please contact us at info@sekerofisi.com or 123-456-7890.